Latest review first
I used the service for 3 months and initially the quality of the products was good and there was excellent variety. After the first month, The produce was suboptimal. There were insects in the snow peas and the peas were chewed up in parts. There was mold on the...Read more
- Good diversity
- Easy directions
- Product arrived on day it was promised
I didn't like
- Arrived too late to use that day
- Meat portions were small
- Bugs and dead lizards found in produce
We got rid of you food service only to find out you've been charging us for wine! Wine which we don't even drink! I thought when I cancelled the food we'd be cancelling the wine too! Your company mislead me and I want our money back! 7384007073 is my number! My name is...Read more
I think it is a rip-off to have to pay to cancel Blue Apron. I tried it because of a friend and it dod not work for me. Make no mistake I have warned all of my friends never to start it since you have to pay to get out of it. My schedule is too busy, I travel too much...Read more
- Idea of good food
I didn't like
- What appears to be deception in the cancellation process
- Customer service
- Cancellation policy
Blue Apron - Shady Company
Any company that makes it so difficult to cancel must know that have a *** product. Blue Apron is shady and not worth the money. The food is overpriced and of poor quality. The recipes are bland and often very time consuming. I’ve tried all of the meal delivery services and Blue Apron was definitely my least favorite both in terms of food and customer service. Also, they are HORRIBLE for the environment. Just bad all around.
I received a free week from a friend. I signed up on Wed 6/27 and set the delivery to arrive on Fri 7/6. After I entered the payment information and proceeded, the date automatically change to Sat 6/30 (We are going away this weekend) and the system told me I had less...Read more
They sent 2 of 4 meals and after I cancelled they said they could give me a partial credit when I reopened my account. Said they couldn't refund my money. What a joke. Many other better companies. There follow up was fast and weak. They did not resolve anything. Only...Read more
Blue Apron - Difficult to cancel deliveries
Due to person situation, i had to cancel BLue Apron after 6 months! It is almost impossi le to follow their process and I'm not sure I did it, yet.
Blue Apron - Horrible Customer service and they steal your money
If u get a gift certificate they make u sign up for regular delivery EVEN IF U DON'T WANT IT. They then expect u to cancel before the next delivery comes (after u receive gifted one ) They make it hard to cancel. And they are unhelpful with the entire process. I urge people not to use this company
Blue Apron in Richmond, California - Not happy
1st delivery went well. 2nd delivery was two days late. 3rd delivery never arrived. Contacted customer service and received $0.92 for the inconvenience. What a joke. Meat quality is also poor. Recipes seem experimental and it’s not my liking. I can find much better and tasty recipes online that are easy to prepare. We have tried 5 total recipes.
Yeah, I just got my first box without an ingredient. Luckily, I had some in my pantry but still shouldn't have happened. Still a fan though. It has saved my rear more than once. I have a stock of veggies and meats ready to go in my fridge and get a shipment every now...Read more
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