Blue Apron
A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Blue Apron Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Blue Apron has 1.9 star rating based on 41 customer reviews. Consumers are mostly dissatisfied.
100% of users would likely recommend Blue Apron to a friend or colleague.
- Rating Distribution
Pros: Easy directions, Idea of good food, Product arrived on day it was promised.
Cons: Cancellation policy, Customer service, Actual treatment or product.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Blue Apron has 1.9 star rating based on 41 customer reviews. Consumers are mostly dissatisfied.
100% of users would likely recommend Blue Apron to a friend or colleague.
- Rating Distribution
Pros: Easy directions, Idea of good food, Product arrived on day it was promised.
Cons: Cancellation policy, Customer service, Actual treatment or product.Recent recommendations regarding this business are as follows: "Not happy", "Canceling is a nightmare", "DO NOT ORDER FROM THIS COMPANY THEY STEAL YOUR MONEY", "Recommended good food", "use some other service that is more customer responsive".
Most users ask Blue Apron for the refund as a solution to their issues.
Media from reviews
Top Blue Apron Reviews
"WW heat and eat"
I'm waiting for more options for WW heat & Eat. During Covid I've been using Freshly and that works but they have limited selections in the appropriate...
"Speak to customer service"
Because you always took Malay out of my account that I didnt order any more food and so Im gonna call you guys tomorrow morning to cancel subscription in the...
Adel, Iowa
Speak to customer service
User's recommendation: Not happy
Silverton, Oregon
Pausing
User's recommendation: Canceling is a nightmare
Wichita, Kansas
Alled to update address
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Highland, California
Never received a delivery
Placed my first order with Blue Apron. Never received the delivery.
After day 3 called and asked them to refund the money and to cancel my membership, that I was officially informing them they no longer had my permission to take money from my account. I was sent an email (one of the 50 they send in a day) as tot he confirmation of my cancellation. Woke up this morning only to find $90 taken out of my account AGAIN!!! Called asked for a refund was told it would take 5 business days.
I explained that that was unacceptable and asked for a supervisors or to be hung up on,.
TERRIBLE COMPANY. No only do they steal money from you, but their customer service is one of the worse I have every worked with.
Preferred solution: I WOULD LIKE SOMETHING FROM SOMEONE OTHER THEN AN AUTOMATIC EMAIL THAT MY ACCOUNT IS CANCELLED AND THAT NO MORE WILL BE REMOVED FROM MY BANK ACCOUNT AGAIN
User's recommendation: DO NOT ORDER FROM THIS COMPANY THEY STEAL YOUR MONEY
Memphis, Tennessee
Cancellation
Preferred solution: Please cancel all orders
Pensacola, Florida
Receive recipe to print out
User's recommendation: Recommended good food
West Hartford, Connecticut
WW heat and eat
Bradenton, Florida
I never got confirmation of cancellation nor a place to change my address
Preferred solution: Full refund
User's recommendation: use some other service that is more customer responsive
Bellevue, Nebraska
No longer be purchasing from them
User's recommendation: No too confusing
Bellevue, Nebraska
Disappointment
Preferred solution: Full refund
Irvington, New Jersey
Employee id
Disappointed in response and length of time to reach a representative.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Wrong delivery
Preferred solution: Retrieve the packages sent to me in error. It is on my porch
User's recommendation: Avoid Blue Apron
Bellevue, Nebraska
Need help
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Delivery problems
- Quality of food was good
- Food
- Delivery was not reliable
- Delivery
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Credit from a meal gift card could not be used in the market place
- Quality of the food was good
- Customer service
- Website was confusing and misleading
Preferred solution: Full refund
User's recommendation: Before utilizing a gift card or providing credit card information, carefully review their website and speak to customer service to become acquainted with the various requirements/rights of this meal service, such as: there is a minimum weekly purchase; all meals are shipped in 1 weekly delivery, Blue Apron selects your meals (based on info you provide) and automatically ships unless you go onlineto change it; they will advise you in advance that delivery is ready to ship); the service goes on indefinitely unless you advise Blue Apron to stop.
About
Blue Apron is a one stop online store for enthusiastic cooks offering healthy ingredients for variety of meals. The company started back in 2012 when 3 friends tried cooking a special meal in their kitchen and shared them with their loved ones to try. Today, Blue Apron, once a kitchen based start up, is a successful business that operates 4 branch offices and delivers lose to 10 000 000 nutritious meals monthly. Home cooking website has several monthly plans allowing aspiring chefs to choose between 2 people and family combo offer.
Blue Apron is ranked 59 out of 378 in Food Delivery category
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