Blue Apron
Reviews and Complaints
Poor service stay away
Just cancelled my blue apron service.
They delivered the first delivery.
Did not deliver the second one and charged me for it. They also charged for the third delivery
When I called and asked them about the missed delivery and the amount charged they refused to provide me with an explanation for the missed delivery. They also refuse to get back to me with an answer. Their food was average.
I was their client because of my busy work schedule. So I wanted to save time. If the company can not even guarantee delivery of a product they accepted money for or take responsibility for their mistakes by providing an answer to a false charge made on my credit card then it’s not worth my time.
I spent a lot of time with this and made me think how much more time I will need to spend every week checking if I have been cheated by blue apron .
Finally poor service and false charges also called cheating. Stay away would be my advice
It’s a pattern
They have done this to others
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Birmingham, AlabamaIt suck
*** worms in the cilantro
Unbelievably poor service!
TERRIBLE SERVICE BEWARE!
Preferred solution: Full refund
*** up u thieves.
Wrong email
Charged after trying for free
- Premise
- Actual treatment or product
Preferred solution: Full refund
Hard to Cancel Blue Apron
Short and Sweet: Blue Apron was not right for us, we already know how to cook from scratch, have had 95% of the ingrdients they send in our house and have time to go shopping. Our daughter gave a trial to us we tried it and then tried to cancel.
1. The BlueAprion cancel instructions are to send an email to cancellations@***.com. Then they will send you instructions. 2.
The instructions never came. 3. thankfully we had postponed deliveries for as long as we could, then one day the delivery showed up again. 4.
a better search on the internet came us with this URL (why it was not on the FAQ at Blue Apron means they wanted to scam people for more deliveries. https://www.blueapron.com/cancel_subscription
- What appears to be deception in the cancellation process
Preferred solution: Full refund
Delivers late - leaved packages on the road, not by our front door.
- First meal kit
Preferred solution: To warn others in the Annapolis area - Blue Apron is unreliable
Uneducated and unorganized
- Variety of ingredients and recipes
- Convenience of delivered meals
- Cancellation policy
- Billing process
Preferred solution: Let the company propose a solution
Not so great
Sits on a hot fedex truck all day
Blue Apron is NOT delivered in a temperature controlled food delivery truck; It is delivered from a hot fedex truck, which my driver told me can reach 125 degrees on an 80 degree day. That's why the boxes are soggy, and dripping.
Absolutely disgusting ! The box was falling apart due to to heat and humidity, and dripped all over my front porch. It's only June, what's going to happen in July and august? My driver also told me that the Blue Apron boxes sit in a terminal that can reach 100 degrees for hours before being loaded onto the already hot fedex trucks.
HOW IS THIS NOT BEING ADDRESSED BY THE BOARD OF HEALTH? No restaurant would ever get away with handling food in this manor.
Calling back about my bags leaking on my food.
OVER RATED BLUE APRON
- Idea of good food
- Being ripped off totally
Preferred solution: Cancel my order WE WILL NEVER BUY FROM YOU AGAIN!
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
If you still have the email, take it to your bank and contest it.